What is domestic abuse?

Domestic abuse is used by someone to control you or someone you know or take power over you or them. Abuse can include physical, sexual, psychological, verbal, emotional and financial abuse.

Domestic abuse can be in many different forms including coercive control, sexual violence, digital or online abuse and harassment, human trafficking and modern slavery, forced marriage, female genital mutilation and so-called ‘honour’ based violence.

If you or someone you know changes their behaviour because they are frightened of how their partner or someone within their household will react, they are being abused.

Help and support for Domestic Abuse

Safeguarding adults and children

Do you need help protecting yourself and others from harm?


For more information on Safeguarding adults and children, please click here.

Spotting the signs

Is your partner or someone within your household:
  • Always jealous and possessive?
  • Charming one minute and abusive the next?
  • Stopping you from seeing your family and friends?
  • Constantly criticising you and putting you down in public?
  • Controlling your money?
  • Pressurising you to have sex when you don’t want to?
  • Monitoring your movements or checking up on you through your text messages, social media accounts or your emails?
  • Using anger and intimidation to frighten you and make you comply with their demands?
Have they?
  • Threatened or intimidated you by using violent language or physical violence?
  • Forced you to change your behaviour because you are frightened of their reaction?
  • Blamed you for their behaviour e.g. they say you were “asking for it” or that you deserved the abuse?
  • Embarrassed you, often in front of family and friends, so that you are seen in a bad light?
  • Made you feel isolated?
  • Played mind games and made you unsure of your own judgement?

Reporting abuse

When reporting abuse always trust your judgment and don’t be afraid to report something you see.

  • If someone is at immediate risk of harm, please call the Police on 999.
  • For non-emergency Police, please call 101.

Support organisations if you or someone you know has been a victim of domestic abuse:

Bright Sky app

Bright Sky is a free to download mobile app, launched in partnership with the Vodafone Foundation, providing support and information to anyone who may be in an abusive relationship or those concerned about someone they know.

Make a Stand pledge

Since 2018, we have been supporting the Chartered Institute of Housing's 'Make a Stand' campaign. Our four pledge commitments, which we are working to put in place, are:

Pledge one

Put in place and embed a policy to support customers who are affected by domestic abuse.

Pledge two

Make information about national and local domestic abuse support services available on our website and in other appropriate places so that they are easily accessible for customers and staff.

Pledge three

Put in place an HR policy, or amend an existing policy, to support members of staff who may be experiencing domestic abuse.

Pledge four

Appoint a champion at a senior level in our organisation to own the activity we are doing to support people experiencing domestic abuse.

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