Your online account is the simplest way to report a repair, view your rent account, make a payment or submit a general enquiry about your home.
You can use you online account 24 hours a day, 7 days a week.
If you can't find an answer to your problem, have an emergency or just need to speak to someone in our team then please give our friendly customer service team a call.
If you are not already a customer you can use our web form to send us the following enquiries:
We want you to be happy with the services you receive and we want to know when we get things right.
If we fail to deliver on our promises, you may want to make a complaint.
Our postal address is:
Cotman Housing Association
Bowthorpe Hall Road,
NR5 9AD (for SatNav NR5 9AA)
Please note: To avoid delays with post please contact us another way first.
Our offices are temporarily closed until further notice and in-line with Government guidance.
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We have conference and meeting facilities available at Bowthorpe Hall.