The Essex Welfare Service
This new service is a single, convenient point of contact for anyone in the Essex area who is in urgent need of help during the coronavirus outbreak. It is also the place to report anyone who you are concerned about.
A wider group of people in Essex are vulnerable to coronavirus. This is because they are over the age of 70, are pregnant, or have underlying health conditions. These are people who may not have the support of friends or family or neighbours.
The NHS or GP surgeries will be contacting these residents. If your GP surgery has not contacted you and you need help with medicine or food supplies, you can contact the Essex Welfare Service.
Call: 0300 303 9988
Monday to Friday, 8am to 7pm
Saturday and Sunday, 10am to 2pm
What is there help for?
If you know someone in isolation who needs any of the above help, please contact us on 0344 8008020.
Please note, Community Hubs are an addition to, not a replacement for our normal social care and safeguarding services for adults and children.
As the number of offers and requests grows, they will be matched so that the right help can be given where it's most needed. This support could include delivering groceries, medication or essential household goods, in line with Government social distancing guidelines.
Download the free app, called Tribe Volunteer from Apple App Store and Google Play Store.
The telephone number for those in genuine need of help is freephone 0800 876 6926 and will be staffed from 9am to 5pm, seven days a week.